01Eligibility and account security
You must be at least 18 and legally able to contract. Provide accurate account and billing information and only act for an organization when authorized. Protect your wallet, sign-in credentials and devices; tell support promptly about suspected unauthorized activity. You remain responsible for activity you authorize. These terms do not remove statutory protection for unauthorized transactions.
02What Avola provides
Avola sells prepaid online promotional services and coordinates digital campaign tasks. The catalog includes social-media followers, likes, views, comments, reposts, subscribers, community promotion, registrations and other online actions, with the scope and delivery conditions shown for each service. Orders may involve external fulfillment partners and incentivized participants. Avola is not affiliated with the social platforms and does not guarantee sales, rankings, permanent retention, token prices, trading volume or investment returns.
03Orders and delivery
Review the service description, target URL, quantity, price and requirements before ordering. Delivery begins after payment verification and order acceptance; funding an account does not mean a campaign has been delivered. Timing and completion criteria depend on the selected service. Keep required targets accessible. We may request corrections or reject unlawful, unsupported or unverifiable work. Report incomplete or incorrect delivery with your order reference so we can investigate, complete or correct the service, or provide an appropriate refund.
04Prices and prepaid balance
Current prices appear in the service catalog and final amounts at checkout. Avola balance is prepaid value for eligible Avola services; it is not a bank account, investment, cash transfer or cash-withdrawal product. Purchased balance has no scheduled expiry while the account remains open, unless a different period is clearly disclosed before purchase. Promotional credits follow the conditions disclosed when issued and have no cash refund value. Price changes apply to future purchases and do not change accepted orders.
Services & pricing05One-time payments and Waffo Pancake
Each top-up or direct service purchase is a separately authorized one-time transaction for the displayed amount. Avola does not currently offer subscription billing or automatic top-ups under these terms. Use only a payment method you are authorized to use. Where a checkout is offered through Waffo Pancake as merchant of record, its checkout terms govern its sale, tax collection and payment processing; Yang Ding remains responsible for delivering and supporting the Avola service. Only products offered through that checkout are covered by that payment route. Available methods, currency and applicable taxes are displayed before confirmation. Avola does not receive or store complete card numbers or CVV.
06Cancellation and account closure
Contact support with the order number to request cancellation before fulfillment begins. Work already started cannot always be cancelled, but delivery defects and mandatory refund rights remain reviewable. You can request account closure through the contact details below. We reconcile open orders and eligible refunds before closure; closing an account does not automatically erase billing records or extinguish a valid refund claim. If we discontinue service for reasons other than your breach, we refund the unused paid portion.
07Refund eligibility
You may request a full refund of a top-up within 7 calendar days of purchase if none of that top-up has been used. Duplicate charges, verified unauthorized payments, incorrect charges and payments that fail without delivering the purchased value are reviewed for correction or refund. Used balance and correctly delivered services are normally non-refundable, subject to incomplete/defective delivery, non-performance and mandatory legal rights. If an accepted service cannot be delivered, we refund the undelivered portion; service credit may be offered with your agreement. Statutory cancellation, conformity and refund rights, including applicable consumer cooling-off rights, are preserved. Starting a digital service alone does not waive rights where the law requires separate express consent and acknowledgment.
Refund policy08Refund requests and billing disputes
Send your account identifier, payment or order reference, date, amount and reason to the contact below; never send full card details. We aim to acknowledge requests within 2 business days and process approved refunds within 5–10 business days. The bank or payment provider may take additional time. Refunds go back through the original payment method and, for Waffo purchases, follow Waffo's processing route. We do not convert card refunds into cryptocurrency or send them to another person. You may contact your bank or payment provider; contacting us does not waive dispute rights or extend their deadlines.
09Your content and campaign responsibilities
You retain rights in your submitted material and grant us a limited license to use and share it as needed to fulfill your order. You must have rights to target content and comply with applicable law, platform rules, advertising disclosures, participant conditions and regional restrictions. Sponsors are responsible for accurate task wording, proof requirements and promised prizes. Do not imply platform endorsement or misrepresent paid or incentivized actions as independent endorsements.
10Prohibited uses
Do not use Avola for fraud, scams, money laundering, sanctions evasion, illegal goods, harassment, child exploitation, phishing, malware, infringement, privacy violations, unauthorized access or misleading financial promotion. Do not bypass payment or security controls, misuse someone else's identity/card, fabricate proof or abuse refunds and referrals. We may refuse or suspend affected activity and cooperate with lawful investigations.
11Privacy and payment data
Our privacy policy, linked on this page, explains account, order, payment, campaign and provider data processing. For Waffo Pancake checkout, card data is handled by Waffo Pancake and its payment partners on their hosted checkout, not stored on Avola's servers. Ordinary profile data is targeted for deletion or anonymization within 90 days of verified account closure; financial and other records follow the retention exceptions in the privacy policy.
Privacy policy12Availability and liability
Services depend in part on third-party platforms and providers. We use reasonable care but cannot promise uninterrupted availability or particular business results. To the extent legally permitted, we exclude indirect or consequential loss and limit our total contractual liability to the amount you paid Avola in the 12 months before the event giving rise to the claim. These limitations do not exclude fraud, willful misconduct, liability that cannot lawfully be limited, mandatory consumer remedies or an approved refund.
13Suspension, termination and referrals
We may suspend or end access for material breach, credible fraud concerns, security threats or legal requirements, and provide notice when lawful and practicable. You may ask support to review the decision. Remaining lawful refund claims are assessed individually. The one-level referral program pays eligible commission on the Avola service fee, not task prizes or total order value, under the displayed program rules. Self-referrals, circular purchases, spam and misleading promotion may invalidate commission.
14Dispute resolution and statutory rights
Contact us first if possible so we can try to resolve a concern. This does not prevent you from contacting a payment provider, regulator or a court with jurisdiction. Applicable mandatory consumer laws and the jurisdiction rights they confer remain effective. No compulsory arbitration or waiver of mandatory local consumer rights is imposed by this page.
15Changes and language versions
Material changes will be announced on the website or through an available account contact at least 15 days in advance, except for legally required or urgent security changes. Accepted orders remain subject to the terms applicable when accepted unless law requires otherwise. If a provision is unenforceable, the remainder continues to apply. The five language versions are intended to have the same meaning; mandatory local law and rights arising from the version presented to a consumer are not displaced by a translation difference.
AVOLA
Contact & operator
Avola is operated by Yang Ding as an individual, not an incorporated company. Yang Ding is the service provider and the controller of personal information described here.
- Support, billing, refunds & privacy
- avolahub@gmail.com
- Correspondence address
- Yang Ding
Beijing, China - Telegram
- @Avolaofficial